Observers, like Arianna, are often the patient’s children and close friends, not their main caregivers.
They constantly worry about the patient they are close to, since their patient has decided to shelter them from their personal experience dealing with the disease.
They often don’t feel comfortable in asking the patient what they can do for them in terms of emotional support, which makes them unsure of how to act around the patient.
“As a viewer, you don’t know what to do for your loved one.”
Using fuel to improve their communication with others
Main motivator
To know about the patient’s status and experience from a point of view that is different from the medical one.
Why?
Because the medical information they have access to doesn’t fit the patient’s daily realities, and their efforts to support the patient are constantly failing.
We help them
To view the patient’s status and understand what it means, and access strategies to help them better support their patient.